At Layer Outfit, we believe your privacy should be as carefully protected as the comfort of our intimates. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit layeroutfit.com or make a purchase from us.

1. Information We Collect

To provide our seamless shopping experience, we collect:

  • Personal Details: Name, email address, shipping/billing address, phone number when you create an account or make a purchase
  • Payment Information: Credit card details (processed securely through our PCI-compliant partners), PayPal email (never stored on our servers)
  • Order History: Products purchased, sizes, preferences to improve your future shopping experiences
  • Technical Data: IP address, browser type, device information for security and analytics
  • Communication Records: Emails, chat transcripts with our customer care team

2. How We Use Your Information

Like our convertible designs adapt to your needs, we use your data to:

  • Process and fulfill your intimate apparel orders with discreet packaging
  • Provide global customer support (excluding some Asian regions and remote areas)
  • Improve our size-inclusive collections based on purchase patterns
  • Send order confirmations and shipping updates (you may opt out of marketing emails)
  • Prevent fraud and enhance website security with industry-standard encryption

3. Data Sharing & Disclosure

We treat your information with the same discretion as our intimate packaging:

  • Service Providers: Share only necessary data with payment processors (PayPal, credit card companies), shipping carriers, and IT security partners
  • Legal Compliance: May disclose information if required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition, customer data may be transferred under confidentiality agreements
  • Never Sold: We do not sell your personal information to third parties

4. Data Storage & Security

We protect your data with the same care we put into crafting our buttery-soft fabrics:

  • 256-bit SSL encryption for all transactions (look for the padlock icon in your browser)
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems
  • Data stored on secure servers with limited access
  • Retention periods based on legal requirements and business needs

5. Your Rights

You have control over your information, just as you do with our convertible designs:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information in your account
  • Deletion: Request erasure of your data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing emails while retaining transactional communications
  • Complaints: Contact us or your local data protection authority

To exercise these rights, email our style-obsessed customer care team at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies to create an effortless shopping experience:

  • Essential Cookies: Enable checkout functionality and account login
  • Analytics Cookies: Help us understand how customers browse our intimates collection
  • Preference Cookies: Remember your size selections and regional settings

You can manage cookies through your browser settings, though this may affect website functionality.

7. International Data Transfers

As a global brand (excluding some Asian regions and remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our intimate apparel is designed for adults. We do not knowingly collect data from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Policy Updates

We may update this policy as our collections evolve. Significant changes will be notified via email or website notice. The “Last Updated” date at the top indicates the latest version.

10. Contact Us

For privacy questions or concerns, contact our customer care team:

Layer Outfit
116 Twin House Lane, Miller, US 65707
Email: [email protected]
Hours: Monday-Friday, 9am-5pm CST

Thank you for trusting Layer Outfit with your intimate apparel needs and your personal information. We’re committed to making every aspect of your experience—from browsing to checkout—feel secure and effortless.